Ordinal for Innovation Teams

Driving innovation in city government with artificial intelligence

Innovative cities are leading the way by integrating AI tools responsibly into their operations, much like the private sector. Ordinal helps your Innovation team bring a cutting-edge solution to municipal processes while ensuring accuracy and improving public trust.

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Why cities need AI for the future

Private markets have embraced AI to streamline operations, improve decision-making, and reduce costs—and now, cities are following suit. Responsible AI integration isn’t just about adopting the latest technology; it’s about creating smarter, more efficient processes that empower municipal teams and improve outcomes for residents.

Ordinal equips city Innovation teams with an AI platform they can responsibly roll out to their municipal teams  for efficient knowledge retrieval and research. From automating time-consuming emails to enhancing knowledge accessibility, Ordinal is here to help your city innovate responsibly.

Ordinal can help you drive government efficiency

Streamline processes with confidence

Equip your team with an AI tool designed to handle complex municipal queries while ensuring accuracy and transparency.

Drive smarter decision-making

Provide staff and stakeholders with instant access to reliable data and insights, enabling informed and efficient decisions.

Build public trust

By adopting AI responsibly, your city demonstrates a commitment to innovation while maintaining accountability and transparency with constituents.

Lead the way in innovation

Showcase your city as a forward-thinking leader by integrating AI solutions that drive meaningful results and inspire confidence.

How Ordinal differs from ChatGPT

A question we often get is, “How is this different from just using Chat GPT?” While Chat GPT and other AI chat tools are powerful, there are significant reasons why they should not be used for government research.

The main reason is the way these models are trained. An AI model is only as good as what it’s taught. For accurate responses, it needs context and LOTS of factual data. Not just generic information from the internet, which is how public models are created. An off the shelf LLM (large language model) like the ones used by Chat GPT, Copilot, and others, will produce answers that are not always accurate, up to date, or have the context of your specific use case. 

Ordinal's AI only has access to your approved documents and data, so it cannot hallucinate or make up inaccurate responses.

Built for city governments

Accuracy you can trust

Tailored to your city 

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What is RAG, and how does Ordinal use it?

RAG (Retrieval-Augmented Generation) is a powerful AI method that combines the capabilities of generative AI with document retrieval systems.

How it Works:
When a question is asked, RAG first retrieves relevant information from your city’s approved documents, databases, and GIS data.The AI then generates an answer based solely on the retrieved information, ensuring the response is grounded in your city’s official sources.

Why we use RAG

Accuracy and Trust: RAG ensures that every answer is based on your city’s trusted documents, reducing the risk of misinformation.

Transparency: Users can view the source documents behind every answer, fostering accountability and confidence in the tool.‍

Fast Response: By combining retrieval and generation, RAG delivers fast, precise answers that save time and effort.

Book Your Demo

Ready to see Ordinal in action? Book some time with our team and we’ll show you just how valuable this could be for you and your staff. 

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